For electricians, plumbers, heating & fitters
You’re on the tools. Your phone is still ringing.
A boiler install is worth £4,000+. A missed call for one isn’t a lost enquiry — it’s a lost job, gone to the next name on Google.
JOB LOG — EXAMPLE FIRMTHIS WEEK
Boiler install enquiryMissed → competitor
Bathroom refit quoteNever chased
Emergency callout, 8pmVoicemail, no callback
Estimated jobs lost this week£4,300
£300–£12k+typical job value per enquiry
3/weekcalls missed on average by a service business
~£540estimated monthly lost bookings from missed calls
100%after-hours calls typically go unanswered without cover
Why trades specifically
The pain isn’t a mystery. It’s structural.
You’re physically on-site
Up a ladder or under a sink, you genuinely can’t answer — not a discipline problem, a logistics one.
Enquiries are urgent
A burst pipe or no heating means the caller rings the next number on Google within minutes, not days.
After-hours is a black hole
Evening and weekend enquiries — often the most urgent ones — go entirely unanswered without cover.
Illustrative example — replace with your first verified case study
A Leeds kitchen fitter, before and after
A single-van kitchen fitting business was losing an estimated £4,000–£12,000 a month in enquiries that went to voicemail and were never returned.
47% calls missed
→
Same-day response
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