What “AI runs your calls” actually means
Not a chatbot. Not a black box. Here’s exactly what happens, what stays under your control, and where a human — us — checks the work.
We run the free teardown first
Before anything is switched on, we map your current call and enquiry handling and show you the specific leaks — not a generic pitch.
We set up the AI system on your behalf
An AI receptionist answers calls and books into your calendar. A separate agent drafts quote follow-ups and review requests. You never log into a dashboard — we do.
You approve anything customer-facing before it’s live
Every outbound message template is signed off by you first. Nothing goes out that you haven’t seen. This is your liability shield as much as ours.
You get one monthly report
Response time, calls answered, appointments booked, leads recovered — a one-page summary, not a vanity-metric dump.
We tell you what we wouldn’t automate
Some things — anything genuinely sensitive, anything where getting it wrong costs more than it saves — we flag as “not yet,” honestly.
What this isn’t
Not fully hands-off
You review and approve message templates. This is deliberate — it’s your protection, not ours.
Not a live CRM sync
Data bridges to your existing CRM via export, not a real-time connection — we’ll tell you this upfront, not after signup.
Not unlimited
Retainers are scoped against realistic monthly usage for your call volume — not sold as “unlimited AI staff.”